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Not receiving close signal???

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Feb 07, 2012 05:31 am
#1
mn1980 Hostedslavebeta

Envois: 22
Membre depuis: 15/01/2012

Hi all,I am following 2 signal providers on 3 different currencey pairs last week I had some trades open but when the provider closed the trades my trades didnt get closed out and I had to close them manually. I emailed fxstat support about this but got no reply.

I presumed my connection was at fault so set up a private VPS service. Yesterday one of my providers opened a trade and I got the open signal but when it was closed I never got the close signal and by the time I realised the trade had gone bad and instead of profit I had a loss.

Has anyone else had this problem of not receiving the close signal?

I cannot run fxstat untill this problem is fixed.

Your help is greatly appreciated

Feb 07, 2012 12:23 pm

Envois: 939
Membre depuis: 21/04/2011

Originally posted by mn1980
Hi all,I am following 2 signal providers on 3 different currencey pairs last week I had some trades open but when the provider closed the trades my trades didnt get closed out and I had to close them manually. I emailed fxstat support about this but got no reply. I presumed my connection was at fault so set up a private VPS service. Yesterday one of my providers opened a trade and I got the open signal but when it was closed I never got the close signal and by the time I realised the trade had gone bad and instead of profit I had a loss. Has anyone else had this problem of not receiving the close signal? I cannot run fxstat untill this problem is fixed. Your help is greatly appreciated


hmmm. I have used fxstat autotrading services for long time and now I am moving to managedbook. I never had issues with fxstat tradebook. In the start I had problems in connecting coz I didnt follow autotrading videos. But from fxstat side I never faced any problem. Your issue is of some other kind. You r connected and receiving signals. But you r not getting close signals. If you r getting open signal, you should be able to get close signal too. I hope other signal followers will also share their views.

Stick to your rules

Feb 07, 2012 03:41 pm
nida Mirrorbeta

Envois: 48
Membre depuis: 08/05/2011

Originally posted by mn1980

Hi all,I am following 2 signal providers on 3 different currencey pairs last week I had some trades open but when the provider closed the trades my trades didnt get closed out and I had to close them manually. I emailed fxstat support about this but got no reply.

I presumed my connection was at fault so set up a private VPS service. Yesterday one of my providers opened a trade and I got the open signal but when it was closed I never got the close signal and by the time I realised the trade had gone bad and instead of profit I had a loss.

Has anyone else had this problem of not receiving the close signal?

I cannot run fxstat untill this problem is fixed.

Your help is greatly appreciated



 

I have been using the autotrade system for a long time now. i think from the early time where they have started it. so far i have never had issue like this. 

I hope this help.

Nida

https://www.fxstat.com/widget/link?t=wide&c=2&s=25011&o1=growth&o2=drawdown&o3=monthly&o4=equity

Feb 07, 2012 09:17 pm
mikjurado User

Envois: 87
Membre depuis: 23/01/2011

today i received an email from fxstat that restart my metatrader because it has an update... maybe could be the problem

http://www.fxstat.com/widget/link?t=wide&c=1&s=6979&o1=growth&o2=drawdown&o3=monthly&o4=equity

Feb 08, 2012 03:52 am

Envois: 939
Membre depuis: 21/04/2011

Originally posted by mikjurado

today i received an email from fxstat that restart my metatrader because it has an update... maybe could be the problem



Yes. Fxstat requires you to keep your mt4 updated. If u r not updating it, u might find problems in connecting or running fxstat tradebook bridge.

Stick to your rules

Feb 08, 2012 05:59 am
mn1980 Hostedslavebeta

Envois: 22
Membre depuis: 15/01/2012

Thanks all for the replies,

I logged into my vps and it even though it said 'tradebook bridge running' when I clicked on a different timeframe it didnt connect so looks like it was partially frozen. I shut it down and restarted it and all looks good so have to wait for trades now to see if its working.

Feb 08, 2012 07:20 am
mn1980 Hostedslavebeta

Envois: 22
Membre depuis: 15/01/2012

Do I need to do anything apart from restarting mt4 to update it?

Feb 08, 2012 10:14 am
mn1980 Hostedslavebeta

Envois: 22
Membre depuis: 15/01/2012

Thanks to everyone for their input I think I figured it out I copied mt4 directly to c drive and then installed the bridge there.

I reinstalled mt4 last week and didnt notice the folder had changed pretty silly but i'm just glad its working now.

Feb 09, 2012 10:48 am

Envois: 939
Membre depuis: 21/04/2011

Originally posted by mn1980
Thanks to everyone for their input I think I figured it out I copied mt4 directly to c drive and then installed the bridge there. I reinstalled mt4 last week and didnt notice the folder had changed pretty silly but i'm just glad its working now.


ahh. So it was a little mistake by u :).

Btw which vps serive r u using?

Stick to your rules

Feb 09, 2012 11:02 am
mn1980 Hostedslavebeta

Envois: 22
Membre depuis: 15/01/2012

lol yeah a mistake by me but like I said just glad its working[grin]

The VPS im using is ultrahosting I just got the lowest 'package' which according to them is enough to run 1-2 instances of MT4.

For 3 months it cost $63 which I thought was pretty cheap hope this helps.

Fingers crossed I have no more problems

 

Feb 09, 2012 11:22 am

Envois: 939
Membre depuis: 21/04/2011

Originally posted by mn1980

lol yeah a mistake by me but like I said just glad its working<img alt=" />

The VPS im using is ultrahosting I just got the lowest 'package' which according to them is enough to run 1-2 instances of MT4.

For 3 months it cost $63 which I thought was pretty cheap hope this helps.

Fingers crossed I have no more problems

 



Yes. They have specially designed vps packages for forex users. I have never used them so cant say how they perform. I hope they will not freeze :)

Good luck.[aww]

Stick to your rules

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