Verified account
Two times I had problems with the Fxstat bridge.In the first months it worked well.Then it stopped to work for some days.Then it worked well again.Until 2 weeks ago when it stopped to work.
I wrote to the support the exact error message I got in the MT4.They answered that someone would investigate the issue.Time passed and the problem was not fixed(still waiting).So I had the idea to upload the stats manually.But only after that I discovered that if you do that your account gets not verified and there is no way to get back to the previous state of verified account even if I would run the Fxstat bridge(which I prefer,hopefully working).Frankly I do not understand why it is not possible to get back to verified account unless one starts new stats(with a new account eventually).
http://www.linkedin.com/profile/view?id=151767963&trk=tab_pro
It is possible to delete account and then add again, I think.
Stick to your rules
Sometimes it happens due to unavailability of latest mt4 on ur pc. Fxstat bridge works with latest versions only. In rare cases the real problem remains unknown.
I think uniquetrader is right that deletion of account and then readdition will solve the problem.
Originally posted by uniquetraderIt is possible to delete account and then add again, I think.
Thanks for the insight.I might do that if they don't fix the problem.They are very slow in supporting.
http://www.linkedin.com/profile/view?id=151767963&trk=tab_pro
Originally posted by SashaSometimes it happens due to unavailability of latest mt4 on ur pc. Fxstat bridge works with latest versions only. In rare cases the real problem remains unknown.
I think uniquetrader is right that deletion of account and then readdition will solve the problem.
I am updating my account with MT4 bu still getting the message that my performance is banned because I use a custom date.I use full account history as usual.What's wrong with your platform?
http://www.linkedin.com/profile/view?id=151767963&trk=tab_pro
Originally posted by goldfinger
Originally posted by Sasha
Sometimes it happens due to unavailability of latest mt4 on ur pc. Fxstat bridge works with latest versions only. In rare cases the real problem remains unknown.
I think uniquetrader is right that deletion of account and then readdition will solve the problem.
I am updating my account with MT4 bu still getting the message that my performance is banned because I use a custom date.I use full account history as usual.What's wrong with your platform?
Custom date error occures when full history is not selected because I have faced similar error in past.. But as u said that u r selecting full history from ur mt4, then it is unknown error. I hope fxstat support will help in this issue.
Originally posted by Jogi
Originally posted by goldfinger
Originally posted by Sasha
Sometimes it happens due to unavailability of latest mt4 on ur pc. Fxstat bridge works with latest versions only. In rare cases the real problem remains unknown.
I think uniquetrader is right that deletion of account and then readdition will solve the problem.
I am updating my account with MT4 bu still getting the message that my performance is banned because I use a custom date.I use full account history as usual.What's wrong with your platform?
Custom date error occures when full history is not selected because I have faced similar error in past.. But as u said that u r selecting full history from ur mt4, then it is unknown error. I hope fxstat support will help in this issue.
Now I have deleted the previous account.I have created a new one and am updating it with Mt4 publisher.But I see no performance in my profile.A new mistery.
http://www.linkedin.com/profile/view?id=151767963&trk=tab_pro
Originally posted by SashaSometimes it happens due to unavailability of latest mt4 on ur pc. Fxstat bridge works with latest versions only. In rare cases the real problem remains unknown.
I think uniquetrader is right that deletion of account and then readdition will solve the problem.
Finally the account was readded but the problem of verified account not solved.Very strange.I can't understand that.I think this industry has a long way to go.
http://www.linkedin.com/profile/view?id=151767963&trk=tab_pro
Is everything updated? I mean the mt4 and the fxstat bridge versions? Also have u attached ur fxstat bridge to mt4 and then launched it as written in instructions?
Originally posted by SashaIs everything updated? I mean the mt4 and the fxstat bridge versions? Also have u attached ur fxstat bridge to mt4 and then launched it as written in instructions?
Yes,everything is updated as it always was.The statement is fully history updated but you website says it is not.Very strange.If you use the manual uploading(beacause,strangely,fxstat bridge is not working on your account), you lose the verified account status.Very strange.And then,I wrote several times to the support and I received no answer.Amazingly weird.
http://www.linkedin.com/profile/view?id=151767963&trk=tab_pro