Live support or Live Chat feature
Posts: 13
Member since: 05/11/2011
Please integrate a live chat and support that will enable your staff solve technical problems of members faster using team-viewer.
Posts: 561
Member since: 21/04/2011
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Member since: 06/06/2011
Posts: 561
Member since: 21/04/2011
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Member since: 17/05/2011
Posts: 939
Member since: 21/04/2011
Originally posted by Champ
Originally posted by illiterate
One of the auto traders told me that live chat feature is available if you r a signal follower. Maybe in future we will have this feature here.
Usually forums have ticket system or e-mail support system. We have it here.
Yea. I havnt seen live support feature in a forum. Fxstat is providing live chat feature on their autotrading service. ( I am using its autotrading service).
Stick to your rules
Posts: 734
Member since: 22/04/2011
Originally posted by rockefellaPlease integrate a live chat and support that will enable your staff solve technical problems of members faster using team-viewer.
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Most of the times problems are about integrating your account here. Actually people do not follow what is given in video. There were some genuine problems too. Live chat is a good option for such genuine problems. I support this idea.
The good or ill of a man lies within his own will. – Epictetus
Posts: 561
Member since: 21/04/2011
Posts: 836
Member since: 16/05/2011
Originally posted by illiterateHey buddy if u like the idea then Click on "Like" button.
Even the author himself has not clicked it." />
I like this idea. I am right behind u :).
Posts: 448
Member since: 30/03/2010
Live chat feature is already available in FxStat. For adding accounts, you just need to follow the video or userguide. Unfortunatly many traders doesn't like to read or follow the user guide.
On FxStat we provide the following:
1- live chat for signal followers 2- live chat for FxStat site 3- you can always add FxStat to your connection and also comunicate via social network live chat 4- FxStat HelpCentre 5- contact us which provide you with support ticket 6- teamviewer for signal followers and signal providers and other members on request 7- comunity forum 8- Skype : you can add our Skype ID : fxstat
As a social network, you can also ask other members for a help. Traders who already connected their account or they have been here for a longer time, they are happy to share their experience with other newbie members on FxStat.
FxStat, Power to traders www.FxStat.com