Hello,

Could you please send another email to support with detail of the trades you think is been forgotten on autotrade page.

We had an issue in the past few days as the support emails were not sync with the CRM system. Now it is up and running again. currently, the trades we see in your autotrade platform are the same as your signal provider..

We look forward to receive your mail.

The FxStat Team

Autotrading is not easy system. IT is impossible to earn noting to do. If you want earn and do nothing you have to have big risks. The problem is what you are ready to choose. I like autotrading, but i am using small risks - so the profit is not big, but it works.

Originally posted by Rick

Hi, I was wondering whether any of you were experiencing the same troubles:

- fxstat support not getting back, even after days

- trades from systems are being "forgotten" - i.e. are still open while the system has already closed them

- generally trades are opened in what seems to be no correlation to the original system.

Especially the Magnet 2012 system.

I am using Pepperstone Razor (US server) with a dedicated VPS with less than 2ms PING time.

Please help!

Thanks

Ulrik

Support question is already answered by admin and maybe other questions too by mail.

In your third problem you said aboout no correlation to the original system. I think it is bcoz you have not properly set the autotrading parameters. Due to fast movement in price of major pairs, fxstat allows us to open a position even if there is a few pip difference in our and signal providerr's price. This difference is of your choice.

So maybe u need to set it and make it smaller.

Wouldn't you ( the autotrade user - client) want to widen the Pip difference in order to have your trade closed regardless of the pip difference to ensure the position was not abandoned? 

FEw days back i mail them for one of my account adding issue and they respond in just 12 hours that is a ligitimate tiem  i think your may experiance some other issue.

Autotrading signals are cannot be 100% sure but yeah they can be profitable to us in some time or many time but we have to use our strategy too with it so that we can be more perfect .